Techsol Safety System Service Desk
Techsol’s Safety System Service Desk (SSD) practice provides a comprehensive framework for effectively managing the maintenance and support activities of Argus Safety. Our Argus application champions, SMEs along with DBAs assist global customers with incident, request and change management of applications with underlying hardware and infrastructure.
Our Service Desk offering is cost-effective and can be provided on a 24X365 or “Business Day” basis to ensure that performance and uptime are tailored to your organizational needs. The flexible package consists of package based or ticket-based models that proactively manages your environment to ensure that guaranteed support against agreed service level agreements is delivered.
