Hugel Pharma, a global biotechnology firm, had a few approved products that were ready for marketing. The organization, however,did not have a safety system in place. They were looking for a partnerthat could deliver a safety system in a timely manner.
Hugel had products that were ready for market and needed a drug safety solution in place. The knowledge of the team with respect to the process for implementing a safety systems was inadequate. They were banking on a partner that could deliver a fully validated system accompanied by project management. The key challenges faced by Hugel were:
- A limited understanding of safety system implementation
- Having a fully validated safety system ready in time to market the drugs
- End-user training for the system was required